We're so sorry Sundays isn't working out! If there is something our team can help with or you have feedback for us, please email us at [email protected].
To cancel, log in using your email address and head to your dogs' subscription page. There will be a link to cancel at the bottom of the page.
If you need help logging in or finding the cancellation link, drop us a line and we can e-mail you a direct cancellation link.
Some quick notes:
- Canceling a subscription when an order is processing will not cancel the order. If you would like to cancel the processing order, please reach out to us as soon as possible to see if we can cancel and refund the order for you! We always make every effort to do this, so that no unwanted shipments go out.
- If you have multiple subscriptions all subscriptions must be canceled in order to incur no further charges or shipments.
- Sundays' money-back guarantee only applies to your first order. You will not receive a refund for any unwanted boxes you receive after your trial- box, unless Sundays has shipped them to you in error. If you wish to make a recurring change to your subscription, you must make the change at least twenty-four (24) hours before the order processes.
- Management of subscriptions is the customers full responsibility. Sundays is not responsible for the management of the creation of multiple subscriptions, accounts created with multiple email addresses, or addresses with typos. Our team is always happy to help sort out any account errors or duplicates, please have patience as we do our best to get things sorted for you.