Delivery issues are the worst! We know sometimes situations are dire when it comes to feeding your pup, but we often suggest waiting a day or so to see if it gets delivered.

We typically ask that you give the carrier 24-48 hours for the order to arrive once it has been marked as delivered.

We know that there is sometimes a delay between the order being marked as delivered and when it is actually received.

If you still haven't received it after the 24-48 hours have passed, please reach out to [email protected] for assistance.

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